Need help? Find answers to the most frequently asked questions regarding

We are dedicated to providing you with comprehensive information to address any questions or concerns that may arise during your journey, from browsing our website to receiving your orders. Our aim is to ensure that you have a seamless experience with us.

If you have any questions not covered here, we are just a call away at 111-222-333. Alternatively, you can chat with us through the link on our home page or drop us an email at Our team is eager to assist you in any way possible.

Thank you for choosing We look forward to serving you!

A. Start Shopping Hassle-Free!

  1. Create a Shopping Account: Get started by creating a shopping account and logging in using your email address and password.
  2. Fill Your Shopping Cart: Browse through our amazing collection and add your favorite items to the shopping cart.
  3. Check Out Securely: Once you’ve completed your shopping, proceed to check out entirely.
  4. Order Confirmation: After a successful checkout, an order number will be issued, and you will receive a confirmation email to keep you updated on your purchase.

Enjoy a seamless shopping experience with us!

A. Manage Your Account with Ease!

  1. Access Your Account: Locate the “My Account” link on the right-hand side of the main menu on our website.
  2. Provide Your Information: Fill out the requested details to personalize your account.
  3. Save Your Changes: Once you’ve entered the information, simply click on the “Save” button to update your account.

Experience hassle-free account management today!

A. Phone Orders Made Easy!

  1. Create a Shopping Account: To place a phone order with us, first, you’ll need to set up a shopping account online. It’s quick and simple!
  2. Call Us to Order: Once your account is ready, dial the phone number listed on our home page: 000-111-222.

Our friendly team is ready to assist you with your phone order. Create your account and give us a call today!

A. Requesting Changes is Simple!

  1. Get in Touch: To make any changes, simply reach out to us via chat, email, or phone, and let us know what modifications you require.
  2. Providing Consent: Upon receiving your request, we’ll proceed with the changes, and if necessary, charge the card on file or send a PayPal payment request for any balance.
  3. Advance Notice: Kindly provide advance notice for any cancellations, additions, or changes to ensure smooth processing.

We are here to assist you every step of the way. Reach out to us for hassle-free updates!

A. Click the password reminder link entitled ‘forgot password’ in the ‘Sign In’ section of the “My Account” page. An email will be sent to you with the reminder.

A. All Marine Life orders are shipped by FedEx for overnight delivery to your door. We use FedEx exclusively.

A. Please contact FedEx directly at 1800GOFEDEX and provide them with your tracking number. You can make special arrangements if necessary.

A. The cut off-time for same-day shipping is 7:30 a.m. EST.

A. Fast and Orderly Shipping!

  1. Order Priority: We prioritize shipping packages in the order they are received, ensuring fairness and efficiency.
  2. Swift Processing: After you place your order, we typically ship it the next day for delivery on the following day.
  3. Delivery Date Confirmation: For your convenience, you can always review your order confirmation email, where the specific delivery date will be mentioned.

Experience timely and organized shipping with us!